Does Your Shopping Cart Have a Squeaky Wheel?
Have you ever gone grocery shopping just before a holiday? The aisles are packed with people pushing carts, shelves need restocked, all the checkout lanes have long lines...not a fun experience.
Just like in-person shopping, making online shopping easy and painless is key to getting customers to purchase from your store.
Let's examine the internet shopping process from start to finish exposing some places in the process that your store may have a squeaky cart.
Make the Product Easy to Find
Offer a search capability if your store has a large number of products. Most buyers don't have the patience to wade through 20 pages of products to find what they want.
Share Availability Early On
Now that the customer has found the product, let them know that it is in stock and ready to ship. Right on the product page or when they place it in their shopping cart let the customer know their purchase can be on its way soon. Don't wait until after they've placed the order to tell them it will be another 6-8 weeks.
Streamline the Order Form
Limit your order form to the basics. Shipping information, credit card or payment information, and the quantity and order number are all it takes. This isn't the place to conduct market research or ask for loads of information. Keep the order form short and simple. For future purchases, keep the customer's data on file so they can fly through the ordering even faster next time.
Handling Your Shipping (and Handling)
One big reason many people don't shop on the internet is that they have to pay for shipping. Offer a variety of shipping options to the customer so that she can decide how quickly she needs the item and what she is willing to pay to have the product delivered. Resist the temptation to add large handling fees to the shipping costs. What looked like a great online deal at $19.95 isn't nearly as attractive when shipping + handling brings the total cost to $29.95.
Keeping your online order process simple and straightforward will enhance your customer's satisfaction and the likelihood that they will visit your store again.
About The Author
Megan Corwin is an internet marketing coach who helps work at home professionals grow their businesses. Send an email to firstname.lastname@example.org to schedule a complimentary 30 minute coaching session. For more articles and advice about online marketing strategy and solutions, become a member of Megan's online community for work at home women: http://www.wahwoman.com/membership.html
The Trouble With Luxury E-Commerce The Business of Fashion
UPS Is Uniquely Positioned To Capitalize On E-Commerce Tailwinds & Drive Revenue Growth, Analyst Says - Yahoo Finance
UPS Is Uniquely Positioned To Capitalize On E-Commerce Tailwinds & Drive Revenue Growth, Analyst Says Yahoo Finance
How To Create A WordPress Ecommerce Website Search Engine Journal
Internal linking for ecommerce: The ultimate guide Search Engine Land
How To Use Pinterest For Ecommerce Search Engine Journal
17 Most Valuable E-Commerce Companies in the World Yahoo Finance
Why small business now counts more than ever on B2B ecommerce Digital Commerce 360
Maersk goes greener on European ecommerce delivery Digital Commerce 360
Amazon and Alibaba lead in cross-border ecommerce Digital Commerce 360
Ecommerce Product Releases: February 1, 2023 Practical Ecommerce
How ChatGPT Drives Ecommerce Conversions Practical Ecommerce
China’s e-commerce sector sees at least 89 platforms go under in 2022 South China Morning Post
The future of B2C ecommerce - ThePaypers The Paypers
Fastener E-Commerce: Putting the Best Price Forward Manufacturing.net
5 Ways To Optimize Your Ecommerce Fulfillment Process StartupGuys.net
How to grow your eCommerce business during a recession Elite Business Magazine
Retail and eCommerce news from the week beginning 23 January ... Enterprise Times
Why do you need gorgeous product photos for your e-commerce website? Business Insider Africa
First Steps to Sustainable Ecommerce Practical Ecommerce
Why it's a great time to launch an ecommerce business The CEO Magazine
Charts: U.S. Retail Ecommerce Sales Q3 2022 Practical Ecommerce
How to maximize your ecommerce campaigns with Performance Max Search Engine Land
Scaling eCommerce Should Not Crash eCommerce; SMBs Need a Platform That Grows With Them - Yahoo Finance
Scaling eCommerce Should Not Crash eCommerce; SMBs Need a Platform That Grows With Them Yahoo Finance
12 new Google Analytics 4 ecommerce dimensions and metrics Search Engine Land
The 10 Best eCommerce Development Companies for Your Online ... MUO - MakeUseOf
TikTok's E-Commerce Management Structure Undercuts Claims of ... The Information
FedEx scales back Sunday deliveries again as ecommerce wanes Digital Commerce 360
Blue Whale Media Develops Three eCommerce Websites for ... Digital Journal
Got the message? Retail panelists dish on changes in ... Furniture Today
The Next Evolution of E-Commerce Progressive Grocer
Realities of eCommerce Fraud - Can you Protect your Business? Global Trade Magazine
Retail and eCommerce news from the week beginning 9 January ... Enterprise Times
7 E-commerce trends to look out for in 2023 Alibaba.com
EDITORIAL Why ecommerce must now become a socially-engaging ... InternetRetailing
Maker of Apple Watch Bands Looks to Diversify Practical Ecommerce
NEXUS Automotive International Creates Ecommerce Business Unit AftermarketNews.com (AMN)
Shopify releases enterprise e-commerce system Retail Dive
How Brands Can Ready E-Commerce for 2023 With AI Total Retail
An overview of eCommerce in 2022: Growth, hits and misses Times of India
Shopify invests in US-based e-commerce analytics aggregator ... BetaKit - Canadian Startup News
Budget 2023: Promoting Indigenous Manufacturing Tops ... Outlook Startup
Retail and eCommerce news from the week beginning 2 January ... Enterprise Times
Ecommerce site Thedrinkshop.com calls in the administrators The Drinks Business
Brexit prompts My Nametags to base e-commerce in Dublin Business Plus
Uniting social media and e-commerce at Smart Retail Tech Expo 2023 Technology Record
4 E-commerce Stocks Set to Beat Earnings Estimates in Q4 Zacks Investment Research
E-commerce enabler gets 3-star award as Lazada partner manilastandard.net
MaterialsXchange launches e-commerce platform for building ... woodworkingnetwork.com
Amazon India offers 50% referral fee waiver for e-commerce businesses Business Standard
The Ecommerce Business Plan
Simply put, business plans can make or break your business. Starting a Drop Ship business online is no different from starting a traditional non-online business.
How To Sell Your Products Online?
E-commerce is gaining pace! Research firm eMarketer predicts that2003 will see online sales reaching US $58.2 billion excludingtravel.
Selling Online for Newbies
If you are interested in selling online, it is quite easy to get started. First of all you must have a product or service to sell.
The Lowdown On ECommerce: Making All The Pieces Fit Together
The Lowdown on EcommerceEcommerce is truly the most confusing aspect of purchasing web design services. This is unfortunate since most (if not all) businesses online would like to provide their customers and potential customers with easy access their products or services.
The Essential Christmas Web-store Makeover
Ten great tips to turn online holiday shoppers into eagerbuyers - and satisfied customers.When meeting potential clients, you wouldn't dream ofshowing up late in a mismatched outfit, hair disheveled,with food on your tie and no business card, would you? Andif they asked for testimonials or explanations about yourcompany policies you'd hardly say, "Sorry, I don't give outthat information.
The Webmasters Assistant
There are many tools available to a webmaster to analyse website traffic allowing them to monitor the number of visitors, see what pages have been accessed and even the length of time each visitors spends accessing the website.However, despite the considerable data available what is missing is anything to tell the webmaster what the visitor was thinking.
Developing a Winning e-Commerce Strategy
One bright spot on the economic horizons around the world seems to be continued consumer spending and e-commerce is clearly a part of this, with sales estimated to be in excess of $9.9 billion in the next three months according to ACNielsen.
Does Your Shopping Cart Have a Squeaky Wheel?
Have you ever gone grocery shopping just before a holiday? The aisles are packed with people pushing carts, shelves need restocked, all the checkout lanes have long lines..
The Plain Man's Guide to Making Money Online
I'm a plain man who uses plain thinking in devising strategies for making money online.I do not spend obscene mounts of money attending high ticket web conferences nor do I rush to purchase the latest collection of web casts at outrageous prices.
How To Eliminate Credit Card Refunds From Digital Thieves
Can you encounter the number of times where a Credit Card Sale was generated, only to receive a "Refund Notification" from your contracted e-commerce processor on behalf the "customer"?Welcome to the electronic world of "cyber-shoplifting".Unscrupulous surfers, disguised as potential "customers", systematically opt to ordering goods (using credit cards) in electronic form of delivery, only to request a refund minutes or days later after receiving the product.
Leveraging Open Source Technology
Open Source applications can bring unique value to business owners. Since the base application development costs of open source applications is free, small and medium business owners are able to leverage previously unobtainable technolgies against their sales objectives, operational costs and customer satisfaction levels.
Accepting Credit Cards For Your Online Business
Did you know that one of the best ways to increase sales for any online or offline business is to offer your customers the convenience of paying by credit card? As a merchant, you have several options available when it comes to becoming part of the credit card acceptance and processing chain. Here's a quick guide to get you thinking.
Ecommerce Solution for the Big and Small Business
First off, you need to know what an ecommerce solution is. An ecommerce solution can be defined in many ways.
Three years ago I was doing some work for a local university helping to redesign an internal website they wanted updated and made more user friendly. When the job was done the person I was doing the job for wanted to use his school issued credit card to pay for my services.
Database: The Secret of Success
BENEFITS OF A DATABASEBy maintaining your list as a database, you can segment in many ways for targeting. Targeting improves the productivity of your offers.
10 Reasons Why People Wont Buy A Second Product From You
1. You didn't follow up after the first sale.
Credit Card Merchant Account Basics
Knowing which credit card merchant account to get can be very confusing. There are thousands and thousands of banks, merchant account providers and third party sales teams that can offer you all kinds of incentives.
How Do You Make Money Online?
If you learn how other people make money online, I mean really study how it's done and ask a lot of questions, there is no reason in the world you cannot make money on the internet as well.How do people make money with websites? There are literally tens of thousands of things people make money on from the net.
E-marketplaces from Sellers Perspective
What is an E-marketplace anyway?E-marketplace is a business to business web based venue, where buyers and sellers meet online, generate business leads and conduct business transactions. The e-marketplace features are tailored in a manner so that a large numbers of buyers and suppliers can be serviced as a community.
Online Lead Generation: Can it Work for My Business?
Business-to-business service providers have a wide range of tactics they can deploy to gain new clients or customers. Direct mail; cold calling; TV, radio or print advertising are all ways in which B2B services gain new customers.
|home | site map|